password problem
trsers
via web
I have tried to sign on to the Spiritual Impact member group and cannot. I got a message saying my email was OK but not the password. I was given a chance to change the password but that didn't work. Got "Invalid reset code" message. Tried twice with different password choices.
Support Staff 2 Posted by matt.harrell@memberhub.com on 20 Feb, 2012 08:08 PM
Hi Evelyn,
It looks as if you have not confirmed your email with MemberHub. Have you gotten a confirmation email? If not, it should give you a chance to have that Confirmation Email reset. Once it's been confirmed you should be able to login just fine.
Does this sound right?
Matt Harrell
http://about.me/mattharrell
http://memberhub.com