Getting Started Overview

NOTE: If you are a MemberHub user and just looking for an overview of MemberHub then please read the articles in the User's Guide.

The articles in this Getting Started section will help organization administrators to navigate MemberHub, setup their hubs and get their members into the system. These articles will walk you through the steps necessary to ensure that your organization adopts MemberHub and gets the most out of our system. MemberHub is very easy to use, but like most things in life, it's all about having a plan and executing it. That's what these articles are here to help with.

Why MemberHub?

MemberHub is about empowering your groups, whether they are ministries, committees or teams, to get connected and organized in private online hubs. It's not about gaining more online “friends”…it's about connecting organizations and members to facilitate the “business of being a member”. MemberHub helps build online community by centralizing and enhancing communication, but it also serves as a resource for member-driven organizations to track membership information through simple membership management tools.

What's a "Hub"?

There are two main elements to MemberHub. The most essential element is a Hub. A Hub is an online gathering place for people to share and exchange information and collaborate with other members of a specific group. It's a ministry, a committee, a team or any group that needs to communicate effectively. The community is private to members only and cannot be viewed or accessed by people outside of the Hub. Hubs are only accessible by members who are personally invited or have a valid Hub Key. Hubs are powerful, yet flexible. They are designed to be as long-lasting or as short-lived as any particular group demands.

What's an "Organization?"

Hubs are contained by an Organization. An Organization represents a church, a nonprofit or an association. Each Organization has a management console. Through this management console, administrators have access to the back-end of the entire membership database and can manage all their Hubs (groups). Administrators can track custom information about their members, categorize hubs and members using tags, and can perform essential actions on the membership database like printing the directory and exporting the data to a spreadsheet.

The next article explores the basic features in the admin console.